Residential billing and payment

  • We offer a variety of fast, secure, and convenient ways to pay your bill online.
  • Sign up for automatic payments, paperless billing, and add bill reminders to your account.
  • Learn about other payment options.

Rate options

Understanding your bill

Understanding your bill

Your monthly utility bill is the best tool you have to help you manager your energy usage. Our bill was designed by customers for customers.

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Things to consider when paying your bill

Things to consider when paying your bill

Some customers may use third-party services that allow users to pay many monthly bills at one time. It’s important to keep in mind that LG&E and KU cannot control when your payment is received if you’re using a third-party service.  Be sure to also allow ample time – we recommend 5-7 business days – for payment processing if you’re using a third-party service or mailing your payment.

Customers should obtain proper assurances before allowing anyone other than the account holder to pay your bill.

For your convenience, consider using one of our available fast and secure services like Auto Pay or online payment through My Account.