Pay my bill (RESIDENTIAL)

My Account

We provide an option for paying your bill online with an electronic check, debit or credit card. Additional fees apply to card payments.

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Automatic payments

Sign up for Auto Pay and have your LG&E, KU or ODP payments conveniently deducted from your bank account.

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One-time payment - Paymentus

Make a one-time payment with our third-party payment provider, Paymentus. Pay by debit or ATM card, Visa, Mastercard, Discover or electronic check. Additional fees apply.

Pay using Paymentus

Pagar con Paymentus

One-time payment - Electronic check

Make a one-time payment via electronic check.

Pay by electronic check

Pagar con e-pago

Residential phone numbers

Residential phone numbers

  • Monday - Friday, 7 a.m. - 7 p.m. ET
  • 24-hour automated services
  • Emergencies 24 hours 7 days a week

LG&E Residential

LG&E Residential

KU/ODP Residential

KU/ODP Residential

24-hour automated services

24-hour automated services

Did you know you can call 24/7 to learn your account balance, pay by phone or find out when your bill is due? Use our fast path, self-service options to take advantage of our automated system anytime, day or night, or to route your call to a customer representative. 

Automated services – Easy billing speed-dial numbers  
Make a payment 1-2-3
Billing Questions 1-2-4-5
Account Balance/Due Date and Meter Reading Window 1-2-1
Payment Arrangements 1-2-2-1
Payment Info - Online, Locations, Mail Address, Office 1-2-2-4
See all speed dial numbers

Billing & payment addresses

Billing & payment addresses

You can mail your payment and stub using the convenient return envelope we include in your monthly statement.

To avoid late payment charges, please allow 5-7 business days from the mailing date for receipt and processing of your payment.

LG&E

LG&E

P.O. Box 9001960
Louisville, KY 40290-1960

KU/ODP

KU/ODP

P.O. Box 9001954
Louisville, KY 40290-1954

Authorized payment centers

Authorized payment centers

Company walk-in locations

Company walk-in locations