Sometimes surprises are good, like a surprise birthday party or some unexpected good news. But your monthly utility bill? Not so much. Family budgeting can be more challenging when you’re unsure of what your payment is going to be each month.
Welcome to our Budget Payment Plan. You’ll be able to enjoy the benefit of knowing what to expect when your bill arrives … and be able to plan your family finances with a little more certainty.
- When you first sign up, we’ll calculate a customized initial budget payment amount based on the bill average of the previous 12 months at your current address.
- During each 12-month period you are on the plan, your actual usage (based on your monthly meter readings) will be reviewed and compared to your estimate – first at four months and then again at eight months. Any necessary adjustments will be made at the time of those reviews, and you’ll be notified (by a message on the back of your bill) if an adjustment has been made.
- If you used less energy than estimated, you’ll receive a credit at the end of the 12-month period. If you used more energy than estimated, you’ll owe the difference on that month’s bill.
The Budget Payment Plan is available at no additional cost, and you can stop participating at any time. While you can sign up whenever you like, we recommend enrolling in lower-energy-usage months such as April, May, September or October.
Learn more about our Budget Payment Plan and what you can do to make your monthly bill more consistent. You’ll need to have been active at your address for at least 10 months in a row and have a current zero dollar balance, among other requirements. Learn more at lge-ku.com/budget.