No need to wait: Managing your account is within your power

With just a few taps on your mobile device or a few clicks online, you have the power to manage your account with us. Our mobile app and online My Account provide easy, quick ways to make requests or updates to your account at any time – day or night. Visit lge-ku.com/selfserve to find quick videos (less than two minutes each!) on how to take care of various actions – in your own way, on your own time. Watch the videos to learn how to:

• Create an online account for your existing account or a new one when you move.
• Reset your password.
• Sign up for paperless billing.
• Find the payment amount needed to avoid disconnection and make your payment.
• Set up a payment arrangement.
• Request reconnection if your service has been disconnected for nonpayment.

Our business offices are set to close no later than the end of 2024, so use our mobile app (download it at lge-ku.com/app) or our online My Account (my.lge-ku.com) as quick and easy ways to manage your account. Creating an online account is easy – just have your account number ready. No need to call us – you have the power to keep your day moving.