If you’re interested in learning more about which plan might be right for you, you may contact us in a variety of ways. A representative will be happy to assist you in making the right decision based on your circumstances and energy-use habits.
Use Speed Dial option 1-2-4 to ensure your call is routed to the next available person who can help you.
Residential phone numbers
- Monday - Friday, 7 a.m. - 7 p.m.
- 24-hour automated services
- Emergencies 24 hours 7 days a week
24-hour automated services
Did you know you can call 24/7 to learn your account balance, pay by phone or find out when your bill is due? Use our fast path, self-service options to take advantage of our automated system anytime, day or night, or to route your call to a customer representative.
Corporate mailing addresses
These addresses a for our corporate offices and are not to be used for mailing utility payments.
220 West Main Street
Louisville, KY 40202
One Quality Street
Lexington, KY 40507