Striving to serve you better – Closed Feb. 20 for training

Our customer service business offices and call centers will be closed Monday, Feb. 20, to allow our customer service representatives to receive additional training so they can continue to provide you the best service possible.

Remember, your monthly payment is never due on days we are closed, but you can still do business with us if you choose. For example, you can review/pay your bill, make a payment arrangement and do more by simply using our free mobile app. (Visit to download it.) You can use My Account ( or call as well.

You can use our automated system, if you prefer. Call and press 1-2-1 (2-2-1 for business customers) to get your account balance and due date and press 1-2-3 to make a payment (2-2-3 for business customers). To set up a payment arrangement (if eligible), press 1-2-2.

And although we’re closed, our technicians and other personnel are on the job, ensuring you have the energy you need and being ready to address any emergency.

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