Here’s how to start, stop or move service

Do you need to start, stop or move service? Here’s what you’ll need to provide to make that happen.

Start or move service                                            

  • Primary and joint account holders’ (if any) Social Security number(s).
  • Location and contact information.
  • Access to meter location.
  • Federal Tax ID number (business customers only).

Stop service

  • Account number and the last four digits of the account holder’s Social Security number (the entire Social Security number or the Federal Tax ID number for business customers).
  • Location and contact information.
  • Access to meter location.

NOTE: If you are moving service, you will also need to provide your previous account number.

You can enter your request online up to 60 days prior to your planned move. And please allow at least five business days for your request to be completed. Visit lge-ku.com and click on “Start, stop or move service” to learn more.

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