Know your options for winter bill help

A helping hand is always welcome, especially during the cold winter months. If you need assistance with your energy bill this coming winter, there are a number of programs designed to support income-eligible customers. These programs include LIHEAP (Low Income Home Energy Assistance Program), LIHEAP Crisis, various local agency assistance programs and more. To see which assistance programs are available in your area and to explore your eligibility options, visit lge-ku.com/assistance today. (Our company has no role in assessing who is eligible for assistance.) Once there, you’ll also find helpful information on energy efficiency programs that could save you energy and money this winter.

Need a little bit of extra time to pay your monthly bill? You may be eligible to make a payment arrangement. Set up a payment arrangement through our mobile app (by searching “LG&E KU ODP” in app stores), online through My Account or by calling our automated phone line.

Also keep in mind that your My Meter dashboard at lge-ku.com/mymeter provides helpful tools to manage your energy use. It lets you see how your habits affect your energy use and how extreme weather can change your bills, and it lets you track other factors that impact your monthly costs.